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My Account
How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
How much is my shipping?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  Thank You for your Purchase with Proforma Mountainview. Occasionally an item needs to be returned or exchanged, and we are happy to accommodate you with this. Please contact us at 360-318-0414 Or you may email mary.kok@proforma.com and we will process for you in a timely manner.
I received the wrong product.
  If you feel that you have received the wrong product, please contact Proforma Mountainview @ 360-318-0414 or mary.kok@proforma.com within 72 hours of receiving the product.
When will my order ship?
  All orders will ship 5-7 days from date of order. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. If you require any other information in regards to your order please contact Proforma Mountainview @ 360-318-0414 or mary.kok@proforma.com